Shipping Policy

Thank you for shopping with KIM.

We aim to process all orders within 1–3 business days after your payment has been confirmed. Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.

Estimated delivery times are generally 5–12 business days, depending on your shipping destination. Please note that delivery times are estimates and may occasionally be affected by customs clearance, weather conditions, holidays, or carrier delays.

Please ensure that your shipping address is complete and accurate before placing your order. We are unable to take responsibility for delays or lost packages caused by incorrect or incomplete address information.

For international orders, customs duties, taxes, or import fees may apply according to your country's regulations. Any such charges are the responsibility of the customer.

If your package arrives damaged, is significantly delayed, or appears to be lost in transit, please contact us as soon as possible. Our team will work with the shipping carrier to investigate the issue and assist you in finding a suitable solution.

If you have any questions about your order or our shipping policy, please contact us:

Store Name: SANG MIN KIM

Email: service@jtlcstyle.shop

Phone: (021) 9972-483

Business Address: Maungawhare Place, Otūmoetai, BOP, Tauranga 3110, New Zealand

We appreciate your business and thank you for choosing KIM.